AIB loses 550 customers’ data

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An old-fashioned data breach.

AIB today confirmed that they have mislaid a number of customers’ data in Galway and the West.

The bank has said that information relating to banking facilities was lost on Thursday 31st August.

RTÉ Raidió na Gaeltachta reported that up to 550 customers have been affected by the breach in Salthill and An Spidéal.

In a letter ciculated to potential affcted customers, Tony O’Donnell, relationship manager, explained the details which were mislaid.

“The information included in this documentation was your name, loan & deposit balances, account turnover and annual fees, plus a number of internal Bank related codes,” the letter said.

However, the mislaid information did not include address or other contact details.

“We would like to apologise that this incident occurred and want to assure you that we take our Data protection obligations very seriously,” O’ Donnell added.

Questions are being asked about the circumstances of this breach of data, and the likelyhood of it occurring again, however, the bank’s transparency on this issue has been noted and praised.