Planning the routes of your fleets can be one of the most challenging parts of the job. Lots of factors impact different routes, and fleet managers need to consider all of them before deciding where to send a driver.
Optimizing the process can make it less time-consuming, allowing you to focus on other activities at your business.
Keep an Eye on Driver Availability
Scheduling drivers according to their availability is one of the most important aspects of delivery management. Your dispatchers should understand when drivers are available and where they are at any given time.
One way you can keep an eye on where your drivers are is by using GPS fleet tracking tools. Tools that offer fleet tracking with GPS capabilities can help you manage drivers’ time in real-time.
Using route planning tools allows you to adjust schedules, allowing for better management and flexibility. The right tools allow dispatchers to optimize delivery schedules and switch up routes as needed.
Optimize Vehicle Usage
Before assigning any drivers to a specific route, look at each vehicle to see how much cargo space it has. This allows you to put that space to the best use.
When items are loaded, the ones that will be delivered first should be loaded last so they can be easily accessed. Try to group items together according to where they are going so it is easy to find them when the driver is at the destination.
If there are many destinations, make sure the driver knows what order to arrive at each of them. If the driver is picking up items, they should load them accordingly. This can make your business more ecofriendly over time by lowering emissions due to inefficient vehicle usage.
Use Planning Software
It’s important to know how all the vehicles operate because this will help you optimize overall efficiency. It can be difficult to plan a route that has multiple stops, and there are many factors that may impact how effective this is.
Weather, traffic patterns, and when the delivery needs to be made will all play a role. Sometimes, using route planning software can be helpful because it can take all these factors into consideration right away.
It also allows you to learn how to handle financial stress by streamlining costs and reducing idle time. Software allows you to automate the planning process to ensure more efficient delivery windows.
Communicate with Your Customers
It can be hard to keep customers in the loop about the status of their deliveries. Using route management software gives you updates in real-time so your customers can learn about the status of their deliveries.
This ensures that delivery times are accurate and reflect any changes to the estimated arrival time. Communicating with customers can be time-consuming but automating this task can make it more efficient.
And automation also ensures that customers get any necessary information before planning their activities. Automation can also reduce the number of phone calls needed to the support team.
You can set up the software, so alerts are sent to the contact information you have for each customer, whether that is phone or email. It allows your support team to handle more pressing issues.