An Taoiseach Micheál Martin has officially opened a new R&D centre in Galway for Genesys at Bonham Quay.
The sustainable, mixed-use facility is the new home for the experts developing its range of cloud solutions, and is their largest R&D centre in Europe.
Genesys set up in Galway following the acquisition of local start-up Altocloud in 2018.
Since then, the company has grown its Irish team from fewer than 20 to more than 350 employees.
This led to the move to the new 35,000 square feet waterside development at Bonham Quay in the historic heart of the city.
Taoiseach Micheál Martin said he is delighted Genesys has chosen Galway as the location for their largest R&D site in Europe, which he said will help foster even more collaboration across the tech sector in the region.
He said Ireland is extremely proud of its “rich and collaborative research ecosystem, and of the role enterprise-led research, development and innovation plays in driving start-ups, and improving our overall competitiveness and productivity.”
“Genesys is a major part of this success, and I wish them the very best in the years ahead.
“We are developing the future of customer experience for many of the best-known companies around the world.
“The new centre in Galway is integral to this and brings a great environment for our teams to innovate.
“Today is a double celebration as it also marks the opening of our new Head Office in Menlo Park in the San Francisco Bay area, named after Menlough in Galway by two Irish settlers in 1851.”